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Fee Schedule
(1st August 2023)

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These prices are for enrolled, funded patients. 

There is a $20 surcharge for appointments on Saturday.

Phone and video consultations are the standard consult fee

 

Extra Services

You can request repeats of your regular medications by calling or leaving a voicemail message with our nursing team, which are usually ready in 48 hours.

Urgent prescriptions are usually ready in 24 hours. If we have any queries about your script, we will call you back. 

Please note that all repeat script requests will only be done at the prescribing Doctor's discretion. 

Some types of services (e.g. Driver's Licences, Diving Medicals, Employment Medicals) may be charged at a higher rate as we do not receive Ministry of Health funding for this, and may require extra time for paperwork and form completion. Please let our receptionist know at the time of booking.

Payment

Payment is required at the time of consultation. Late payments will incur extra charges. We accept cheque, EFTPOS, Visa and Mastercard (please note that credit card payments have a 1.5% surcharge). We do not accept cash.

We also accept online banking transfers. Our account number is: 12-3252-0058771-00. Please use your name as the reference.

It has been widely publicised that New Zealand currently has a shortage of healthcare workers.

 

Our practice has also been affected as doctors and nurses have relocated outside Auckland and on some occasions, New Zealand. This has left us with staffing shortages and recruitment for new doctors is ongoing.

 

Please be aware that same day appointments may not be possible due to reduced availability.

 

We ask that you treat our remaining staff with kindness and respect.

Enrolments

We currently have a waiting list for enrolments. Please email admin@hfd.co.nz to be added to the waiting list.

At your first appointment, please bring your passport (+/- relevant visas) or birth certificate to confirm your eligibility for healthcare in NZ.  

We will then request for your notes to be transferred through to us (which we usually receive within 2 weeks). 

New Patients

We charge $98 for first appointments for adults, and $48 for children (under 18). This is so we can get to know you properly, and take a detailed medical history, to give you the best possible service. 

It also helps us cover costs for administrative time spent for the doctor to review your past records and make sure we have all of your health information correct. 

Free Services

Some other services may be able to be provided free of charge, through funding from our PHO or the Ministry of Health. This may include:

  • Free Annual Review for patients with Diabetes

  • Sexual Health Consultations for some patients 22 and under (including STI checks, contraception and the morning after pill)

  • Free Annual Flu Vaccines for eligible patients

  • Extended consults for acute mental health issues, and ongoing funded follow up visits

  • Maternity care (first trimester only)

Southern Cross
Easy-Claim

Southern Cross Health Society Easy-claim (“Easy-claim”) is a convenient way for Southern Cross members to claim for eligible healthcare services at the time of purchase, without completing a claim form. 

Simply present your Member card at the counter when you are purchasing eligible healthcare products and services. If your plan covers the product or service and it qualifies, they will reimburse us directly.

If you have any questions or would like further information on Easy-claim call Southern Cross on 0800 800 181 (Monday to Friday 8am – 6pm).

Appointments

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